Wonder Designs Online Store Policies

Terms and Conditions
Throughout the following terms and conditions, Wonder Designs and the purchaser identified on the face of this document shall be identified as "customer."

  1. These Terms Prevail. These terms and conditions shall prevail in any conflict between them and any terms in a purchase order, confirmation, acknowledgment, or other form or correspondence prepared by the customer. No change in the terms of this order, and no additional or different terms, whether or not they materially alter the order, shall be binding upon Wonder Designs unless such changes or additional or different terms are expressly agreed to in writing by Wonder Designs.
  2. Order Acceptance. All solicitations and purchases of Wonder Designs product on www.thewonderdesigns.com are undertaken and completed in Kyiv, Ukraine. The receipt of an order on Wonder Designs website, www.thewonderdesigns.com, will not constitute acceptance of the order until such time as it is formally approved by Wonder Designs at its headquarters. Wonder Designs prices exclude excise, sales, use, GST or similar taxes, insurance charges and duties, all of which shall be borne by the customer. Orders made from Russia and North Korea will be declined.
  3. Delivery & Acceptance. Unless otherwise provided by Wonder Designs in writing, all product shipments shall be made Carriage Paid to Destination (CPT-Destination) from Wonder Designs facility in Kyiv, Ukraine, at which point the title, risk of loss or damage shall pass to the customer.
  4. Non-Diversion. Customer's purchase of Wonder Designs product is for personal use and not for resale. Customer agrees not to directly or indirectly advertise or solicit sales or sell Wonder Designs product purchased from Wonder Designs.
  5. Warranty. Every product that Wonder Designs sells is covered by lifetime warranty from the date of purchase. The warranty covers defect of workmanship and materials but DOES NOT cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials through time, exposure, or extensive use.
  6. Force Majeure. In the event of a disruption or discontinuance of Wonder Designs business in whole or in substantial part, either temporarily or permanently, by reason of fire, flood, earthquake, war, governmental restrictions or laws, act of God, embargo labor trouble, or strikes or other cause of like or unlike nature beyond Wonder Designs control, Wonder Designs shall have the option of canceling delivery of all or any part of the merchandise not yet delivered with no fee or penalty of any kind imposed by customer.
  7. Choice of Law and Venue. Any and all disputes arising under this invoice or a purchase order of vendor shall be subject to the laws of the Ukraine and Wonder Designs and purchaser agree that any and all disputes arising hereunder or under any purchase order between the parties shall be subject to the exclusive jurisdiction of an appropriate court in Kyiv, Ukraine, and the parties hereby waive their right to have any such claim tried or brought elsewhere. The prevailing party in any action under this agreement shall be entitled to recover reasonable attorney's fees.
Website Terms of Use
Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the "Terms of Use") apply to the Wonder Designs website located at www.thewonderdesigns.com and all associated sites linked by Wonder Designs, its subsidiaries, and affiliates. The Site is the property of Wonder Designs and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Wonder Designs reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Wonder Designs grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Wonder Designs, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Wonder Designs express prior written consent.
You may use information on Wonder Designs products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by Wonder Designs for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Your Use of the Site

You may access, acquire, copy or monitor any portion of the Site or any Content to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Wonder Designs server, or to any of the services offered on or through the Site, by hacking, password "mining" or any other illegitimate means. You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Wonder Designs, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Wonder Designs systems or networks, or any systems or networks connected to the Site or to Wonder Designs. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site. You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Wonder Designs or others.

Referral Program
To qualify for a promo code, the referred person must (i) be a new customer, (ii) use a referral promo code and (iii) make a purchase on http://thewonderdesigns.com in an amount greater than the minimum amount specified in the referral offer prior to the promo code's expiration. Referring customers will receive a referral promo code on their email after the referral is confirmed and the referral promo code is approved by a customer service member. Customers are limited to referring two people per household. Referring customers may only earn one referral promo code per referred person. In the event a referred person returns a purchased item and their lifetime order value decreases below the minimum purchase amount, the referral promo code awarded to the referring customer will be rescinded.

Any abuse of this offer, as determined by us in our sole discretion, may result in the rescission of the referring customer's referral promo code and the referred person's promo code as well as both parties' inability to participate in this or future promotions. Referral promo code cannot be applied to previous purchases, and is not redeemable for cash. This referral program is subject to modification or termination at any time without notice in our sole discretion.

Affiliate Program
By partnering with Wonder Designs, influencers access to pre-negotiated business relationships with the brand. Wonder Designs provides influencers with holistic content compensation, including PPS, collaborations, content licensing and other sponsorship opportunities.

How it Works
  1. You join and agree to affiliate program of Wonder Designs.
  2. We provide you with your personal link or code to our products.
  3. You can install our link to your website, blog or social media content. Also, you may provide your followers with your special code.
  4. Once your reader clicks on that link and goes to our Store to purchase something, the sale gets recorded in your affiliate's program.
  5. 30 days after you will receive your affiliate commissions.

How Much Will You Earn

This depends on several factors, but there is no limit on how much you can make. Usually, you get 7-16% percent sales commission, if different wasn't negotiated before the start of collaboration.

After signing up for the affiliate program, you will receive a unique affiliate URL or Code which you will use to advertise the Website. When someone clicks through this URL, a cookie will be set in their browser with your affiliate ID and their IP address may also be logged with your affiliate ID. During that visit to the website or any later visit, when a purchase is made the commission will be given based on the existence of the cookie.

Our minimum payout is $25, and we operate on a Net-30 basis (30 days after the sale was completed). To provide consistent reporting, we wait for earnings to be confirmed so there's no chance you'll get paid something that you'll have to return later. Commissions are not paid for any sales for which payment has not been received, or for any transaction that has been rejected for any reason. All commissions are calculated based on the net transaction. In other words, all payment processor fees are first deducted from the sums collected from the customer. Then, all payment processor fees are deducted. The remaining amount is a commissionable sale. All commissions are paid in US Dollars by PayPal or bank draft. Affiliates requesting bank drafts will have a processing fee deducted from the check.

Income Tax Liabilities
Each affiliate acts as an independent contractor and as such is responsible for any or all Ukraine or foreign income taxes and any other tax liabilities that affect or concern the sales of the products or services, in your state or location.

SPAM and Unsolicied Commercial Email (UCE)
Wonder Designs does not tolerate the sending of unsolicited bulk emails (UCE or SPAM) which promote, or make reference to the Wonder Designs, or any of their associated companies or websites, Partners, or employees, the websites, products or services. Any affiliate who, in the opinion of the Wonder Designs, breaches this rule will have their affiliate status canceled and any outstanding commissions will be forfeited.

WonderShell Backpacks
With effective protection technology and functionality embodied into an unusual design, we unleashed the potential of one of the essential features of our everyday bags - security. The WonderShell was designed for a daily use. This backpack fulfills everyday urban needs, as well as keeps your gadgets and belongings safe from thefts or external impacts, hits, falls and even the most slippery thieves. Moreover, WonderShell Backpack is so durable, that it can serve you longer than any daily bag known before.

We wanted to make WonderShell Backpacks accessible to the audiences who have different lifestyles, therefore we decided to provide a wide choice of materials for the exterior design. The backpack consists of front and back parts covered with different materials. The front part can be made of reindeer leather, cow leather, cow leather + fabric, and fully fabric covered. Back part always comes with a very durable material, same as we use for the sport backpacks.

The materials covering the backpack are strongly attached to the sturdy base. This way WonderShell backpack serves you longer than any daily bag known before. The base of the backpack is made of strong fiberglass, that can withstand a huge pressure: more than 90 kg/sq.m (18.4p/sq.ft). It keeps your gadgets protected from impacts and a wide range of accidents. And, WonderShell is so sturdy that you can use it as a small table or chair whenever necessary. All gadgets inside are protected with a soft and durable foam material. So, in addition to the fiberglass shell, your belongings are protected from hitting each other or bumping into the shell.

Anti-theft Protection
You can access to WonderShell inside pockets only from a back part. Such location of zipper ensures that you have secured anti-theft protection for your belongings. Besides, due to the strong base of the backpack, the most slippery thieves would not be able even to cut their way inside your bag.

Inner Pockets
Inside you have special pockets for the gadgets, notebooks, smaller belongings and additional space for other things to fulfill your daily urban needs. WonderShell contains specially protected pockets for 13 inches laptop, iPad or another tablet, pockets for two phones and three stretchy pockets for various things, such as sunglasses, keys or your favorite pen. And of course, you will still have a room for additional things.

Shoulder Straps
The shoulder straps are removable and easily exchangeable. You can change the positioning and wear the bag any way you want. Two straps, one strap and crossed straps for maximum security in case if you taking part in a sports activity or riding a bike. You can also carry it over just one shoulder.
WonderArmor Coats
When the heart of the coldest winter months arrives, it's time for a serious coat! But here at Wonder Designs, we are not big fans of puffy over-sized down jackets. Therefore, we created an almost classic trench coat ideal for harsh urban winter weather. And guess what? We made it versatile. You can wear it as at autumn and spring as at a pretty cold winter, by just adding a special detachable lining.

Interestingly, the WonderArmor is classical in design but not as classical looking as you might expect. Let's look it through:

WonderArmor Coat features a 100% cotton Italian water-repellent shell with PU finishing. It is strong and durable fabric which also great at keeping its shapes. It won't lose its form under a heavy rain and won't let you get wet.

Infrared Reflecting Lining

Thermal radiation, also known as heat, is the emission of electromagnetic waves. Human body loses most of its temperature via its infrared heat radiation, therefore we included a reflective aluminum foil into our heat saving lining. Reflected body heat simply returns back minimizing temperature loses. Moreover, our WonderArmor lining stays breathable thankfully to a micro-perforation on the foil. Technology known since the beginning of 1950 and developed for astronauts, now available with your daily coat!

For added warmth, WonderArmor Coat incorporates a detachable lining. By simply removing the lining you turn your winter coat into a classic water-repellent trench coat and vise versa. At least three seasons covered with only one purchase!
Made-to-Measure & Pre-Orders policies

You can easily order made-to-measure pieces created accordingly to your body measurements. Made-to-measure orders completion timeframes can take anything from 1 to 2 weeks wait (production time), so please ensure you are happy to wait when placing a made-to-measure order as orders like this cannot be canceled.


You can pre-order some items that aren't yet available or take a special methods of manufacturing. Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your item before the it sells out.

Demand can be very high on certain items and frequently they can sell out completely via pre-orders before they physically arrive in stock. Pre-orders completion timeframes can take anything from 2 to 4 weeks wait (production time), so please ensure you are happy to wait when placing a pre-order as orders like this cannot be canceled.


We accept unused and unopened orders return within 30 days of receipt for a refund. You will responsible for the return expenses.

Once a qualified refund is received we will process your refund as soon as possible. Refunds will be credited to your original method of payment. Though shipping costs are non-refundable. Please take note that refunds may take up to 10 business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that time frame, please feel free to contact us.

Cancellation& Returns

If you wish to cancel an order placed at Wonder Designs store, please send us a confirmation email with your order number, stating your wish to cancel the order. If your order has been dispatched from our warehouse, we will not be able to cancel it and therefore request you to follow return instructions. Please take note you have 14 days from receipt of your order to notify us if you wish to return.


We are not able to offer an exchange on returned items. If you want a different item, you will need to return the unwanted item for a refund and place a new order. You will responsible for the return expenses.

Sale Events

Items listed during final sale or any other special sale event are not eligible for return or exchange.

Please note: returns and exchange are not available for made-to-measure and pre-order items.
Worldwide Shipping
Worldwide Shipping (except Russia and North Korea)

We offer standard shipping (15-30 days) and express shipping (2-4 days).

Standard Shipping (10-30 working days estimated for arrival after item being dispatched)

Wonder Designs offers air shipping worldwide on orders placed on Wonder Designs website. Your order may be delivered to you either by the local postal service or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. Your signature will be required upon delivery. If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a notice card to arrange a re-delivery at a suitable time.

There's no guarantee that the parcel will arrive within the defined time. Transit times vary based on the delivery location, customs inspection and others factor. You may also track your order by using the tracking number provided in your shipping confirmation email. You will receive an email when we dispatched your order from our warehouse, which it will include a tracking linkage. If your order hasn't arrived by the delivery date in your confirmation email, please contact us.

Handling time

Please allowed us to process your order within 1-3 days after the transaction. Orders could be delivered to most locations within 15-30 working days after the parcels left our warehouse. Orders made from Russia and North Korea will be declined.

Express Shipping

Express delivery takes up to 4 working days, depending on the time of purchase and your delivery address. Your order will be delivered by UPS who will attempt to deliver the goods to you. They will leave a notice card after each delivery attempt to advise you what you can do to arrange the receipt of your package. Your signature will be required upon deliver.

Wrong delivery address

We will not responsible for incomplete delivery address or wrong delivery address.

Customs duties and tax

We cannot guarantee that you will not be charged any custom taxes or duties as we have no control over these charges. We cannot tell what the cost would be as custom policies and import duties vary widely from country to country. Any customs or import duties must be paid by the recipient of the parcel. Please check through via local custom office for the charges before ordering if necessary.

Privacy Policy
We, Wonder Designs (referred to herein as "we," "us," and "our"), are strongly committed to protecting your privacy and providing a safe online experience for all of our users and subscribers while offering the highest quality user experience to them. Because we gather certain types of information about and from you, our users and subscribers, in order to fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Privacy Policy below, as well as our Terms of Use, and contact us if you have any questions.
Information You Volunteer
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number), when you place an order through the www.thewonderdesigns.com (referred to herein as "Website"). Often this additional information is optional or requested anonymously in connection with a survey. Website visitors may subscribe to receive our e-mail updates, participate in surveys, or enter online contests and sweepstakes. Other offerings may require the submission of additional information. For example, our Website may ask which activities you enjoy most.
Information Collected Automatically
We may also automatically collect certain other information, including but not necessarily limited to, your IP and referring Website addresses, browser type, domain name, and Website access times. This information helps facilitate your online experience on our Website. In addition, we use cookies to track usage patterns on our Website and to control the display of ads, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket at websites which offer online shopping opportunities, and "recognizing" you to speed up your log-in when you visit our Website). You can turn off cookies, but that will affect your online experience and you may not be able to complete an order or transaction. Please see below for more detail on cookies.
How We Use Collected Information
We use the information you provide to fulfill your requests and improve our Website, products, and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and subscribers, such as demographic, age and online usage information. This information allows us to provide content and offers that are most relevant to our users and subscribers and to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.

We use personal information so that we may display or send custom, personalized content to our Website visitors and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users and subscribers. From time to time, we may also establish business relationships with other persons or entities that we believe to be trustworthy and whose privacy policies are generally consistent with our privacy policy ("Choice Partners"). In such cases, we might share and cross-reference information, including personal information about you that will enable our Choice Partners to contact you regarding products and services that you might find of interest.

A user may, at any time, opt out of receiving such information by going to the unsubscribe page and following the instructions on those pages. We also use collected information to evaluate and administer our products and services, fulfill customer requests, announce sweepstakes/contest winners, respond to any future problems, such as difficulties in navigating the Website or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.
Of course, we use personal information to allow you to subscribe online or to make product purchases on our Website. We and our technical and fulfillment agents, partners and consultants follow carefully proscribed procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements.

We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy.

Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those Wonder Design employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis.

Changes To Our Privacy Policy
We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so.
Have any questions left?
Feel free to contact us. We are ready to help you any time you need!